Reference

Your Account Rights and Our Rules in One Place

These terms set out what you agree to when you open an account on apk88id and use our lobby, including deposits through DANA, OVO, or GoPay. Access is subject to local law and available only where permitted in your region.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsWallet and account securityChanges and updates policy
apk88id Your Account Rights and Our Rules in One Place
TERMS CONTACT PATHS

Where to Ask About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. Have your account ID and registered wallet name ready so we can verify your identity and resolve the issue without delay.

Team online

Live Chat

Open the chat widget from any page in the lobby. Mention your account ID and the specific term you want to discuss so our team can pull up your record quickly.

Email Support

Send your query to our support address with your registered DANA, OVO, or GoPay wallet name in the subject line. We aim to respond within one business day.

Account Help Centre

Visit the Help section inside your account dashboard. You can submit a formal terms dispute or request a copy of your agreement from there at any time.

HOW WE HANDLE THIS

Account Security and Policy Handling

We keep your account data and wallet details secured and do not share them with third parties outside of what is required to process your DANA, OVO, or GoPay transactions. Here is how we handle the four areas that matter most to your account.

Data Retention

We retain your account records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of held data via the Help Centre.

Cookie Use

We use session cookies to keep your account logged in and to remember lobby preferences. No personal wallet data is stored inside cookies. You can clear them through your browser settings at any time.

Account Security

Your account is protected by a login OTP sent to your registered number. If you suspect unauthorised access, change your credentials immediately and contact us through live chat to freeze the account.

Requesting Changes

To update your registered wallet — switching from OVO to GoPay, for example — submit a change request via the Help Centre with proof of wallet ownership. We verify before applying any update.

Common Questions About These Terms

The questions below cover what we see most often when someone reads through the terms for the first time. If your question is not listed, live chat is the quickest way to get a direct answer.

No. Deposits must come from a wallet registered in your own name. Third-party wallet deposits are not accepted and may result in a withdrawal hold until ownership is verified.

We post updates to this page and notify you via your registered contact. Continuing to use the lobby after the update is posted means you accept the revised version.

Submit a dispute through the Help Centre inside your account dashboard. Include the specific clause and your account ID. We review disputes and respond in writing within a reasonable timeframe.

Accounts may be flagged as inactive after a defined period of no login activity. We will contact you before any action is taken. Check the inactivity clause in the full terms document for the exact period.

Yes. Submit a data request through the Help Centre. We will compile your transaction history and account records and send them to your registered contact within the timeframe set by applicable rules.

Access depends on local law and is available only where it is permitted in your region. We do not make specific claims about availability in every area — check whether your local regulations allow access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.